Shipping & Return Policy
FACEGUARD USA orders will ship within 24 hours after your purchase and delivered in 2-4 days. Shipping speed is determined by USPS.
INTERNATIONAL ORDERS: transit time is between 7-21 days. If you are placing an order for delivery outside of the United States please be aware that the international shipping charge that appears in your Order Summary does not include Local Taxes, VAT and/or Duty that is assessed in the country your order will be delivered to. Such Local Taxes, VAT and/or Duty will be collected at time of delivery.
If a package is refused by the customer, FAMEN LLC DBA FACEGUARD USA reserves the right to deduct from any refund that is due all return shipping fees and applicable Taxes, Customs and Duties.
Be aware before placing your order that Customs operate differently in every Country and processing times varies according to each Country’s own policy as well as the season (Christmas season affects operation times). Orders might be delayed to MEXICO and BRAZIL as well as other South American Countries due to Customs. If shipment is delayed, please note that FACEGUARD USA can not issue refunds until the product is shipped back to us in case the package is not claim by the receiver. In case that the buyer claims for a refund, buyer will be accountable for shipping fees.
By proceeding with placing your order, you agree to the foregoing terms and to pay all Local Taxes, VAT and/or Duty at time of delivery.
Final Sale Notice: due to the nature of our products and the situation dictated by current events, we do not accept refunds. We understand this might be uncomfortable, but our priority is the safety of our staff and customers.